We appreciate the opportunity you gave us to
perform work for your organization. Our goal in
Technical Services is constantly to improve the
products and services we provide to our customers.
Please take a few moments to complete this survey.
Please include your contact information and select
the value (or N/A for 'not applicable') that best describes your experience with
Dayton T. Brown, Inc.
If you prefer, you may
download this form
in PDF format, complete, and mail it to us.
There's also a write-in area at the end of the
survey where you can tell us in more detail about
your recent experience with us.
All submissions are confidential. Thank you for your time.
1. How would you rate our response time to your communication?
Not satisfied at all
1
2
3
4
5
6
Completely satisfied
(N/A)
2. Were the sales people you interacted
with able to answer your questions and
address your concerns?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
3. Were the technical people you interacted with able to answer your questions and address your concerns?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
4. How would you rate the accuracy of our quotation?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
5. How would you rate our overall pricing?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
6. How satisfied were you with the delivery schedule?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
7. How would you rate our overall quality of work?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
8. How satisfied were you with the final product?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
9. How would you rate your overall satisfaction with the project?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
10. Would you use Dayton T. Brown, Inc. again for similar work?
No
Yes
CUSTOMER COMMENTS
Please use the area below to include any
comment or suggestions that would help
Dayton T. Brown improve services, or to
explain any of your answers.
Please type in the following
confirmation code to send the survey.
DTB-InfoPros.com is the website of the Technical Service Division of Dayton T. Brown, Inc. Since 1966, Dayton T. Brown, Inc. has provided logistics support services to military, governmental, commercial, and industrial clients around the world. Our logistics services include engineering support analyses, maintenance planning, product support training, and development/deployment of information systems, parts catalogs and operator and maintenance manuals. We deploy these products in a variety of media including paper manuals and catalogs as well as electronically. We author Types I and II IETMs utilizing intelligent graphics, XML, SGML, and common source database integration for stand alone, local or web network architectures. We also provide information development, text, and art conversion services
